When you use our website or services, your personal information is handled with care and respect. This policy outlines what we collect, how we use it, and your rights under Irish and EU privacy laws.

What Information We Collect

To provide our services and improve your experience, we collect certain types of information. Here’s what we gather and why it matters for your journey with us.

• Contact details you provide, such as your name, email, and phone number, are collected when you fill out our online forms or reach out to us.
• Technical information, like your IP address and device type, is gathered automatically to ensure site security and performance.
• Usage data, including pages visited and time spent, helps us understand how the site is used and supports service improvement.
• Cookies and similar tracking technologies are used for session management, analytics, and personalising your experience.

How Your Information Is Used

We use personal information to provide services, respond to inquiries, and maintain the security and performance of our site.

• To communicate with you about your inquiry or service request, using the contact information you provide.
• To maintain and improve the security, performance, and functionality of our website and services.
• To analyse site usage, helping us refine our offerings and provide a better experience for all visitors.
• To meet legal or regulatory obligations applicable to our business in Ireland and the EU.

Our Legal Basis for Processing

We only process your personal data when we have a valid legal reason to do so, as required by Irish and EU data protection regulations.

Most of our data processing is based on your consent, the need to fulfil a contract, or compliance with legal obligations. We explain these grounds whenever relevant and ensure your rights are always respected.

Sharing Your Information

In the course of providing our services, we sometimes share limited information with trusted partners. This is done with strict safeguards to protect your privacy and only when necessary for our operations.

• We may share data with service providers who help us operate the site, such as IT support, analytics, or hosting partners, always under strict confidentiality agreements.
• Legal obligations may require us to share certain data with regulators, law enforcement, or other authorities when necessary.
• We do not sell or rent your personal information to third parties and only disclose data when it is essential to service delivery or legal compliance.

How We Protect Your Data

We take the security of your data seriously and apply technical, physical, and organisational measures to protect personal information from loss, misuse, or unauthorised access. Regular reviews of our systems and staff training help us maintain high standards of data protection in line with Irish and EU requirements.

Your Rights

You have important rights regarding your personal data under Irish and EU law. We are committed to supporting you in understanding and exercising these rights.

• You have the right to access the personal data we hold about you and to request a copy at any time.
• You can ask us to correct or update your personal information if it is inaccurate or incomplete.
• You may request deletion of your data, subject to certain legal requirements or obligations.
• You have the right to object to or restrict certain types of data processing, such as direct marketing.

Cookies and Tracking

Cookies are used on this site to enhance your experience and collect anonymised analytics. You can manage your preferences at any time through your browser settings. For more details, visit our dedicated Cookie Policy page.

See Cookie Policy See Cookie Policy

Contact Details

If you have questions about how we handle your data, or wish to exercise your privacy rights, please contact us using the details below. Our team responds promptly and is committed to transparent communication about our privacy practices.

Policy Changes and Updates

We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. Updates are posted on this page, and we encourage you to review this policy periodically for the latest information.